Muscle Momentum Clinic Privacy Policy

Privacy Policy

Introduction

At MMC – Muscle Momentum Clinic, your privacy is important to us. This Privacy Policy explains how we collect, use, store, and protect your personal information when you use our services or visit our website.

We are committed to handling your personal data responsibly and in accordance with UK data protection legislation.

Information We Collect

We may collect the following information:

• Name
• Date of birth
• Address
• Telephone number
• Email address
• Emergency contact details
• Medical history
• Current medications
• Lifestyle and activity information
• Treatment notes and assessment records
• Payment information (where applicable)

We only collect information that is necessary to provide safe and effective treatment.

How We Use Your Information?

Your information is used to:

• Provide safe and appropriate Soft Tissue Therapy.
• Assess your suitability for treatment.
• Maintain accurate clinical records.
• Contact you regarding appointments.
• Respond to enquiries.
• Meet legal, insurance, and professional obligations.

We will only use your information for the purposes for which it was collected.

Keeping Your Information Secure

Your personal information is stored securely using appropriate physical and electronic security measures.

Only authorised personnel have access to your records.

We take reasonable steps to protect your information against unauthorised access, loss, misuse, or disclosure.

Sharing Your Information

Your information will never be sold to third parties.

Information may only be shared:

• With your consent.
• Where required by law.
• If necessary to protect your vital interests or the safety of others.
• With healthcare professionals involved in your care, where appropriate and with your permission.

How Long We Keep Your Records?

Clinical records are retained in accordance with legal, insurance, and professional requirements.

Once they are no longer required, they will be securely destroyed or permanently deleted.

Your Rights

You have the right to:

• Request access to your personal information.
• Request correction of inaccurate information.
• Request deletion of your information where legally permitted.
• Restrict or object to certain processing.
• Withdraw consent where applicable.
• Lodge a complaint with the Information Commissioner’s Office (ICO) if you believe your data has not been handled appropriately.
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Cookies

Our website may use cookies to improve your browsing experience and help us understand how visitors use our website.

You can control or disable cookies through your browser settings.

Third-Party Websites

Our website may contain links to external websites. We are not responsible for the privacy practices or content of those websites.

Changes to This Policy

We may update this Privacy Policy from time to time to reflect changes in legislation or our services. The latest version will always be available on our website.

Contact Us

If you have any questions about this Privacy Policy or how your personal information is handled, please contact us.

MMC – Muscle Momentum Clinic

Email: info@mmclinic.uk

Address: 1, Andover Road, Newbury, RG14 6LR